PENGARUH SOCIAL MEDIA CONTENT DAN SOCIAL MEDIA SALES PROMOTION CONTENT TERHADAP BEHAVIORAL INTENTION

Authors

  • Putri Gartina a:1:{s:5:"en_US";s:35:"Institut Manajemen Wiyata Indonesia";}
  • Ce Gunawan Institut Manajemen Wiyata Indonesia

DOI:

https://doi.org/10.65096/pmb.v1i1.4

Keywords:

Social Media Content, Social Media Sales Promotion Content, Behavioral Intention

Abstract

This study aims to determine the effect of social media content and social media sales promotion content on behavioral intention. This study uses an associative quantitative approach by using a questionnaire distributed to 100 samples with a purposive sampling technique that has criteria as followers on Instagram @Kawaidollshop. The instrument testing in this study used validity and reliability tests, data analysis techniques used descriptive analysis, used the classical assumption test of normality test and multiple linear regression analysis consisting of hypothesis testing (t test and F test) and coefficient of determination analysis (R2). The results of this study indicate that: (1) Social media content has a positive effect on behavioral intention; (2) Social media sales promotion content has a positive effect on behavioral intention; and (3) Social media content and Social media sales promotion content have a positive effect on behavioral intention

References

Ahmed, M.A. and Zahid, Z. (2014), “Role of social media marketing to enhance CRM and brand equity in terms of purchase intention”, Asian Journal of Management Research, Vol. 4 No. 3, pp. 533-549.

Alford, B.L. and Biswas, A. (2002), “The effects of discount level, price consciousness and sale proneness on consumers’ price perception and behavioral intention”, Journal of Business Research, Vol. 55 No. 9, pp. 775-783.

Antony, M. (2008). What is social media. London: iCrossing.

Boateng, H. and Okoe, A.F. (2015), “Consumers’ attitude towards social media advertising and their behavioural response: the moderating role”, Journal of Research in Interactive Marketing, Vol. 9 No. 4, pp. 299-312, available at: http://doi. org/http://dx.doi.org/10.1108/JEIM-07-2014-0077.

Bronner, F. and Neijens, P. (2006),“Audience experiences of media context and embedded advertising: a comparison of eight media”, International Journal of Market Research, Vol. 48 No. 1, pp. 81-100.

Bruhn, M., Schoenmueller, V. and Schafer, D.B. (2012), “Are social media replacing traditional media in terms of brand equity creation?”, Management Research Review, Vol. 35 No. 9, pp. 770-790.

Buil, I., de Chernatony, L. and Martínez, E. (2013), “Examining the role of advertising and sales promotions in brand equity creation”, Journal of Business Research, Vol. 66 No. 1, pp. 115-122.

Buyer, L. (2016). Social PR Secrets: How to Optimize, Socialize, and Publicize Your Brand. Jetlaunch.

Chi, H. (2011), “Interactive digital advertising vs virtual brand community”, Journal of Interactive Advertising, Vol. 12 No. 1, pp. 44-61.

Chu, C. and His-Peng Lu, (2007), “Factor influencing online music purchase in Taiwan”, Internet Research, Vol. 17 No. 2, pp. 139-155.

Cobb-Walgren, C.J., Ruble, C.A. and Donthu, N. (1995), “Brand equity, brand preference, and purchase intent”, Journal of Advertising, Vol. 24 No. 3, pp. 25-40.

Devi Jonathan, N. (2020). Analisis Pengaruh Social Media Advertising Content, Social Media Sale Promotion Content, Hedonic Brand Image, Functional Brand Image Terhadap Behavioral Intention Mobil Isuzu MU-X Telaah pada: Instagram Astra Isuzu (Doctoral dissertation, Universitas Multimedia Nusantara).

Esti Prastika, Nurhikmah., Edi Purnomo Djauhar (2014). Pengaruh Sitem Informasi Akuntansi Terhadap Kinerja Perusahaan Pada Usaha Mikro, Kecil, Dan Menengah (UMKM) Di Kota Pekalongan. STIE Muhammadiyah Pekalongan. Jurnal LITBANG Kota Pekalongan Tahun 2014.

Familmaleki, M., Aghighi, A., & Hamidi, K. (2015). Analyzing the influence of sales promotion on customer purchasing behavior. International Journal of Economics & management sciences, 4(4), 1-6.

Gunawan, C. (2020). Mahir menguasai SPSS Panduan Praktis Mengolah

Data Penelitian New Edition. Yogyakarta : Deepublish.

Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R. and Singh, R. (2016), “Social media marketing efforts of luxury brands: influence on brand equity and consumer behavior”, Journal of Business Research, Vol. 69 No. 12, pp. 5833-5841.

Hajli, M. N. (2014). A study of the impact of social media on consumers. International journal of market research, 56(3), 387-404.

Hilman, H., Hanaysha, J.R.M. and Ghani, N.H.A. (2017), “Analyzing the relationship between advertising and sales promotion with brand equity”, Asian International Journal of Social Sciences, Vol. 17 No. 2, pp. 88 -103, available at: http://aijss.org/index.php/aijss20170204/

https://data.tempo.co/data/1111/jumlah-umkm-di-indonesia diakses pada tanggal 4 maret 2022.

Kotler, P., & Keller, K. L. (2009). Menejemen Pemasaran. Penerbit: Erlanggga. Jakarta.

Martínez, E., Montaner, T. and Pina, J.M. (2009), “Brand extension feedback: the role of advertising”, Journal of Business Research, Vol. 62 No. 3, pp. 305-313.

Mizik, N., & Jacobson, R. (2003). Trading off between value creation and value appropriation: The financial implications of shifts in strategic emphasis. Journal of marketing, 67(1), 63-76.

Okazaki, S. and Taylor, C.R. (2013), “Social media and international advertising: theoretical challenges and future directions”, International Marketing Review, Vol. 30 No. 1, pp. 56-71.

Oliver, R.L. (1999), “Whence consumer loyalty?”, Journal of Marketing, Vol. 63 No. 4_suppl1, pp. 33-44.

Puntoadi, D. (2011). Menciptakan Penjualan via Social Media. Elex Media Komputindo.

Putra, E. Y. (2021, October). Pengaruh Fungsi Dalam Pengunaan Konten Iklan Media Sosial Terhadap Behavioural Intention. In Conference on Business, Social Sciences and Technology (CoNeScINTech) (Vol. 1, No. 1, pp. 737-748).

Raggio, R.O. and Leone, R.P. (2007),“The theoretical separation of brand equity and brand value: managerial implications for strategic planning”, Journal of Brand Management, Vol. 14 No. 5, pp. 380-395.

Raji, R. A., Rashid, S., & Ishak, S. (2019). The mediating effect of brand image on the relationships between social media advertising content, sales promotion content and behaviuoral intention. Journal of Research in Interactive Marketing.

Sano, K. (2014). Do social media marketing activities enhance customer satisfaction, promote positive WOM and affect behavior intention?: an investigation into the effects of social media on the tourism industry. 同志社商学, 66(3), 491-515.

Saladin, D. (2016). Manajemen Pemasaran dan Pemasaran Jasa. Bandung: Alfabeta Bandung

Schiffman, L.G. and Kanuk, L.L. (2010), Consumer Behavior, PearsonPrentice Hall, NJ.

Shen, B. and Bissell, K. (2013), “Social media, social me: a content analysis of beauty companies ‘use of Facebook in marketing and branding”, Journal of Promotion Management, Vol. 19 No. 5, pp. 629-651.

Straker, K. and Wrigley, C. (2016), “Emotionally engaging customers in the digital age: the case study of ‘burberry love’”, Journal of Fashion Marketing and Management: An International Journal, Vol. 20 No. 3, pp. 276-299, available at: https://doi.org/10.1108/JFMM-10-2015-0077

Straker, K., Wrigley, C. and Rosemann, M. (2015), “Typologies and touchpoints: designing multichannel digital strategies”, Journal of Research in Interactive Marketing, Vol. 9 No. 2, pp. 110-128, available at: https://doi.org/10.1108/JRIM-06-2014-0039

Taecharungroj, V. (2016), “Starbucks’ marketing communications strategy on twitter”, Journal of Marketing Communications, Vol. 72 No. 66, pp. 1-19.

Verina, P (2017) Pengaruh experiential marketing dan service quality terhadap behavioral intentions melalui customer satisfaction pada Restoran Boncafe di Surabaya. Undergraduate thesis, Widya Mandala Catholic University Surabaya.

Weng, J. T., & de Run, E. C. (2013). Consumers' personal values and sales promotion preferences effect on behavioural intention and purchase satisfaction for consumer product. Asia Pacific Journal of Marketing and Logistics.

Yoo, B., Donthu, N. and Lee, S. (2000), “An examination of selected marketing mix elements and brand equity”, Journal of the Academy of Marketing Science, Vol. 28 No. 2, pp. 195-211.

Zhang, J., & Mao, E. (2016). From online motivations to ad clicks and to behavioral intentions: An empirical study of consumer response to social media advertising. Psychology & Marketing, 33(3), 155-164.

Published

12/24/2022

How to Cite

Gartina, P., & Gunawan, C. (2022). PENGARUH SOCIAL MEDIA CONTENT DAN SOCIAL MEDIA SALES PROMOTION CONTENT TERHADAP BEHAVIORAL INTENTION. Jurnal Pijar, 1(1), 26–40. https://doi.org/10.65096/pmb.v1i1.4