BIMO SYAHPUTRO, S.; PUTRI FAUZI, T.; KHARISMA DEWI, S.; GUSMATUMI; AZMI, M. Pengaruh Customer Relationship Management Terhadap Kepuasan dan Loyalitas Pelanggan (Telkom Pagar Batu Tanjung Pinang). Jurnal Adijaya Multidisplin, [S. l.], v. 1, n. 05, p. 1084–1090, 2023. Disponível em: https://e-journal.naureendigition.com/index.php/jam/article/view/881. Acesso em: 18 apr. 2026.